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Sales

Follow-up drafts after a call

After every recorded call: a follow-up email draft in the company format, with the next step, for approval before sending.

FathomGmailCRM
When to run it

When a new transcript of an external call arrives.

The steps
  1. 01Reads the transcript and identifies decisions, commitments and open questions
  2. 02Writes a draft from the company's format document, not from code
  3. 03Proposes a next step and date, never overwriting an existing one
  4. 04Saves as a draft in the mailbox. Never sends on its own.
What comes out

A draft in the mailbox, and an activity record in the CRM.

SKILL.mdClaude Code · Skills
---
name: followup-drafts
description: After every recorded call: a follow-up email draft in the company format, with the next step, for approval before sending.
category: Sales
---

## When to run it
When a new transcript of an external call arrives.

## The steps
1. Reads the transcript and identifies decisions, commitments and open questions
2. Writes a draft from the company's format document, not from code
3. Proposes a next step and date, never overwriting an existing one
4. Saves as a draft in the mailbox. Never sends on its own.

## What comes out
A draft in the mailbox, and an activity record in the CRM.

Got a process that's blocking the organization? Let's open it.

30 minutes. No selling, no slides. We map the first step together and check whether there is ROI here.

This is what a Tuesday morning looks like, three months after we start:
  • The procurement manager doesn't type orders. She approves them.
  • The shift manager gets a brief at 6:50, before he walks onto the floor.
  • The IT person answers questions. He is no longer the bottleneck.