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Skills

The skills we run ourselves. Open for you.

A skill is a work instruction an agent knows how to run: when, on what, and what comes back. Take, adapt, run.

SalesHiring signals to outbound listFinds traditional companies hiring sales and marketing people, and turns them into an outreach list with the hook already written.Job boardsCRM

SalesMeeting prep briefBefore every external meeting: who the person is, what the company does, what was said last time, and where AI fits.CalendarGmailFathomCRMDrive

SalesCRM hygiene layerA nightly check of the CRM against ten invariants: duplicates, leads with no next step, contradicting statuses.CRMPostgres

SalesFollow-up drafts after a callAfter every recorded call: a follow-up email draft in the company format, with the next step, for approval before sending.FathomGmailCRM

OperationsOrder intake from email and WhatsAppReads orders that arrive as free text, structures them, and prepares an order line in the ERP for approval.WhatsAppGmailPriority / SAP B1

OperationsShift handover briefSummarizes for the incoming shift manager what happened on the outgoing shift: faults, exceptions, what is still open.MESWhatsAppExcel

FinanceSupplier invoice triage and intakeReads incoming invoices, validates against the purchase order, and prepares an entry for bookkeeping.GmailDriveERP

ServiceService inquiry reply draftFor every incoming inquiry: tagging, routing to the right agent, and a reply draft from the procedures and documents.Service deskKnowledge baseGmail

ServiceFrontline onboarding over WhatsAppA new employee asks on WhatsApp and gets an answer from the procedures. No app, no two-day training.WhatsAppSharePoint / DriveHR

ManagementMulti-document synthesisReads meeting notes, specs, reports and threads, and returns one brief with decisions and gaps.DriveGmailFathom

ManagementFan out without gapsWhen work spans dozens of accounts or files: build the inventory, partition, and return one answer with coverage stated.Any system

Got a process that's blocking the organization? Let's open it.

30 minutes. No selling, no slides. We map the first step together and check whether there is ROI here.

This is what a Tuesday morning looks like, three months after we start:

The procurement manager doesn't type orders. She approves them.
The shift manager gets a brief at 6:50, before he walks onto the floor.
The IT person answers questions. He is no longer the bottleneck.

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